The-Pain-Points-that-Demand-a-Managed-Service-Provider-for-Mid-Market-Enterprises

When an enterprise shops for an identity solution, they always have a specific identity problem they need solved. Growth breeds complexity, which means more risk, less efficiency, and tougher compliance requirements. Small and medium enterprises (SMEs) face considerable challenges when trying to rise the occasion, but a business of any size must contend with these issues. Thus, the need arises for a managed service provider (MSP).

Explore the list below to see if the challenge driving your search for an identity solution is included. Discover how a managed service provider can effectively address it for you.

1. Limited IT Resources & Expertise

Your limited information and technology (IT) staff are stretched too thin. They must manually manage access requests, de-provision users, and ensure security compliance. This results in unacceptable losses in efficiency and high levels of strain on your staff.

With a Managed Service Provider: Optimized IT Resources & Improved Focus

With an IGA solution, automation leads the way. Additionally, with the right planning and integration, an automated governance platform reduces manual workloads. This allows IT teams to focus on strategic initiatives. IGA solutions empower employees with self-service capabilities, resulting in faster access to tools and reduced reliance on IT for everyday tasks. When implemented by a managed identity service, your enterprise can streamline operations without the need for additional in-house resources. Thus, your identity solution achieves better IT focus on core business priorities.

2. Security & Compliance Gaps

Your organization struggles to maintain full visibility into who has access to what, leading to security gaps. In the event of a breach, you lack the resources for quick remediation or even detection. Additionally, you are unable to consistently meet evolving compliance requirements (GDPR, SOX, HIPAA). Your enterprise risks fines and reputational damage…if it has not already suffered them.

With a Managed Service Provider: Full Visibility and Audit-Readiness

Managed IGA provides centralized visibility, enabling your IT teams to enforce the principle of least-privilege (PoLP) access policies. IGA allows your identity platform to quickly identify over-provisioned accounts and scrub them from the system. It also

provides 24/7 monitoring and comprehensive reporting. IGA automation also extends to compliance reporting, making it easier to meet regulatory requirements and avoid penalties. Access certifications are handled seamlessly, reducing the workload and ensuring all access is compliant with relevant standards.

3. Scale Outpacing Scalability

Your business has grown, but your identity management solution has not kept pace. Your needs grow more complex with every identity and application piled on. At this point, you are unsure how to adequately scale up and modernize.

With a Managed Service Provider: Accelerated Growth & Scalability

A managed IGA solution can start with a comprehensive review of your existing identity infrastructure. Following a benchmarking session, a team of identity experts performs an overhaul of your systems to bring them up to par and futureproof their functionality. This futureproofing includes automation of onboarding for employees, contractors, and third parties. This ensures that access to systems and applications is granted immediately and accurately, even as the company scales. As a result, your enterprise can rapidly onboard identities without compromising security.

4. Poor User Experience Driving Away Customers and Killing Productivity

You frequently hear complaints from those who use your identity platform. Your employees are often delayed in receiving the necessary access to applications and data, impacting productivity. Your customers either give your online services a poor rating or else take their business elsewhere.

With a Managed Service Provider: Optimized IT Resources & Improved Focus

With the right strategy, investments in user-friendliness impact both internal users and your paying customers. A managed IGA solution equipped with self-service requests and approvals enables quick access to the resources needed to work efficiently. This eliminates delays and greatly improves interactions with your identity platform. In turn, this leads to faster onboarding and reduced downtime for new hires or role changes. With around-the-clock support, MSPs ensure that access issues are resolved quickly. This keeps employees productive and minimizes downtime.

5. Cost Management & Budget Constraints

The IT department at your company often faces budget constraints and cannot afford to invest in extensive IAM solutions or staff. Both internal and external resources/identities lack proper controls. Managing access for third parties, contractors, and external vendors is often inefficient and inconsistent, increasing security risks.

With a Managed Service Provider: Seamless Third-Party & Contractor Management

An MSP offers a predictable, scalable cost model that allows companies to access top-tier IAM expertise and technologies without large capital expenditures. Managed IGA solutions do not cut corners. Rather, it consolidates redundant, outdated, or unneeded applications. It also ensures that all external users are automatically provisioned with the right level of access matched with their role. Additionally, it guarantees that access is easily revoked when no longer needed even in third-party environments, minimizing risk.

6. Time-Consuming Audits & Reporting

You never had a dedicated audit readiness solution implemented or, if you did, it has not evolved. Your processes are outdated, and your data collection is painfully slow, resulting in time-consuming auditing sessions. Although you are able to largely fulfil regulatory requirements, you are forced to devote countless work hours, pulling valuable employees away from critical tasks.

With a Managed Service Provider: Future-Ready Identity Strategy

A managed IGA solution lays a foundation to achieve your business goals, including fulfillment of your regulatory needs. By charting out applicable regulatory requirements, your enterprise not only makes auditing easier, but makes fulfilling your requirements a matter of course. Ongoing improvements to your identity processes lets your company stay ahead of emerging challenges and threats. This ensures that your identity management practices remain agile and secure. Equipped with this proactive approach to IAM, your enterprise can anticipate challenges and implement forward-thinking solutions that future-proof your organization’s identity strategy.

7. Difficulty Managing Access for Contractors & Third Parties

Managing identities and access for non-employees such as machine identities, contractors, vendors, and other third parties has become a major thorn in your side. Your enterprise has minimal or nonexistent control over your partners’ connections to your identity platform. This results in glaring security flaws which have the potential to create catastrophe.

With a Managed Service Provider: Total Attack Surface Coverage

A managed IGA ensures that contractors and third-party users are provisioned with appropriate access based on their role. Anyone accessing your resources, whether they are customers, employees, or partners, operate within the same network of monitored identities. This speeds up account provisioning while also securing your systems against intrusion from multiple vectors.

Secure your Identities with a Managed Service Provider who specializes in Midmarket Enterprise IAM Solutions Now

For mid-market and down-market organizations, your limited resources, security vulnerabilities, compliance requirements, and scalability challenges all find their resolution in a managed service provider. Managed services provide a cost-effective solution that addresses these issues by offering expert guidance, automation, and continuous monitoring—allowing companies to focus on growth and innovation without compromising security and compliance.

Reach out to Simeio now and discover why we are your ideal identity MSP.