How Simeio Achieved Full Buy-in for the Digital Transformation Plan
Industry: Finance | Size: 5k-10k | Annual Revenue: $1 BN – $5 BN | Service Area: North America
The Challenge: Pressing Security and Efficiency Gaps
During an annual audit, the client uncovered several critical security vulnerabilities in their customer identity and access management (CIAM), identity governance and administration (IGA), and privileged access management (PAM) solutions. They were especially wary of these after recent fraud notices had negatively impacted their brand reputation. Additionally, their budgets were being drained by redundant license costs while fragmented platform management across their teams created serious operational inefficiencies. The client made multiple attempts at internal solutions, but each proved inadequate due to underequipped staff and lack of executive buy-in, resulting in an ever-growing increase in costs and time.
Simeio Competitive Edge
The sales lead for this project had previously worked with the client for years and reached out to them to set up an initial engagement with Simeio. The client was impressed and signed on for a full professional services package.
Comprehensive Solution
The Simeio team tackled the client’s key pain points one by one. First, they resolved the enterprise’s struggle to get executive buy-in and budget approval with a series of comprehensive cost-benefit analysis reports over the course of 2 years.
The Simeio team closely collaborated with the client’s internal staff to enable full visibility of their existing infrastructure’s strengths and weaknesses, as well as their lines of business. This allowed all interested parties from IT staff to C-suite to stay looped in on the status of the project. This was especially important for the client’s inexperienced, understaffed, and transient IAM team, which benefited greatly from the Simeio team’s experienced oversight.
Finally, the Simeio team presented their analysis of the company’s identity fabric and submitted a recommended improvement plan. In addition to the clearer visibility between different levels in the company, the client received a roadmap for achieving more secure and efficient workflows as well as deploying a modern user-friendly CIAM solution from Ping Identity. Equipped with the roadmap for their identity overhaul, the client was now ready to move forward with their digital transformation, with Simeio poised to assist with deployment and provide managed services.
